Privacy Policy

Last Updated: December 19, 2024

1. Introduction

Welcome to Jayvoo's Giveaways ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our giveaway management service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (username, password)
  • Facebook post URLs you submit for scanning
  • Giveaway configuration settings and preferences

2.2 Information from Facebook

When you use our Service to scan Facebook posts, we may collect:

  • Public comment data from Facebook posts (commenter names, user IDs, comment text, timestamps)
  • Facebook Page information (if you connect a page)
  • Facebook access tokens (encrypted and securely stored)

2.3 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Usage patterns and analytics data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and complete giveaway drawings
  • Store historical records of your drawings
  • Authenticate users and maintain account security
  • Communicate with you about the Service
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us permission to do so.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Database hosting (Supabase)
  • Authentication services
  • Analytics providers

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Specific retention periods:

  • Account information: Until account deletion or 2 years of inactivity
  • Drawing history: 1 year from creation date
  • Access tokens: Until disconnected or expired
  • Log data: 90 days

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data (including access tokens)
  • Secure HTTPS connections
  • Regular security assessments
  • Access controls and authentication requirements
  • Secure database storage with Supabase

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access your drawing history and account information within the Service.

7.2 Correction

You can update your account information at any time.

7.3 Deletion

You can request deletion of your data by visiting our Data Deletion page. We will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7.4 Disconnect Facebook

You can disconnect your Facebook Page at any time, which will remove stored access tokens.

7.5 Opt-Out

You can opt out of certain data collection by discontinuing use of the Service.

8. Facebook Data Usage

Our Service uses Facebook's Graph API to access public post comments. Important notes about Facebook data:

  • We only access data you explicitly request by providing a post URL
  • We do not collect data from Facebook users' personal profiles
  • Comment data is used solely for giveaway drawing purposes
  • We do not share Facebook user data with third parties
  • Facebook access tokens are encrypted and stored securely
  • You can revoke our access to Facebook at any time through Facebook's settings

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price
  • Right to request deletion of your personal information

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: